PRIVACY POLICY
Effective Date: September 29, 2026
Last Updated: September 29, 2026
Apotheosis Media (“Apotheosis Media,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you visit our website, contact us, request a quote, schedule or purchase services, make a payment, access project deliverables, or otherwise interact with Apotheosis Media.
Our services are intended exclusively for individuals 18 years of age or older and for businesses, organizations, property owners, authorized representatives, and other adult clients.
By using our website, submitting information to us, requesting services, or purchasing our services, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We seek to collect only information reasonably necessary to communicate with prospective and existing clients, evaluate projects, provide our services, process transactions, deliver completed work, maintain business records, protect our business, and comply with applicable legal obligations.
Information You Provide to Us
When you submit a contact form, request information, request a quote, schedule services, enter into a service agreement, or otherwise communicate with Apotheosis Media, we may collect:
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Full name
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Telephone number
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Email address
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Property or project address
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Property size or approximate square footage
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Property type
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Information contained in your message or inquiry
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Project requirements and service preferences
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Appointment and scheduling information
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Billing information
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Transaction and payment-related information
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Communications between you and Apotheosis Media
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Other information you voluntarily provide to us
Please do not submit highly sensitive personal, financial, medical, identification, password, or other confidential information through our general website contact forms unless specifically requested by Apotheosis Media and necessary for the service being provided.
2. HOW WE USE YOUR INFORMATION
Apotheosis Media may use information we collect to:
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Respond to inquiries and quote requests
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Communicate with prospective and existing clients
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Determine project requirements
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Determine service availability
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Prepare quotes, proposals, invoices, and service agreements
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Schedule appointments and projects
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Perform photography, video, 3D virtual tour, digital twin, floor plan, and related services
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Create and administer client projects
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Deliver completed project content
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Provide clients with access to their project content
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Process and document payments
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Provide customer support
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Maintain accounting, tax, transaction, and business records
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Verify or document transactions
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Prevent fraud, misuse, unauthorized activity, and security incidents
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Resolve disputes
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Collect amounts legitimately owed to Apotheosis Media
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Enforce agreements and protect our legal rights
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Comply with applicable laws, regulations, court orders, subpoenas, and lawful governmental requests
We may also use information for another purpose when you specifically authorize or direct us to do so.
3. MATTERPORT AND PROJECT CONTENT
Apotheosis Media uses Matterport as a third-party technology platform in connection with certain 3D virtual tours, digital twins, images, videos, floor plans, property scans, and other project deliverables.
Depending on the services purchased, project content may be uploaded to, processed by, stored on, hosted by, or made accessible through Matterport’s systems.
Clients may create or use a Matterport account to access applicable project content. Apotheosis Media may also provide clients with a direct link to Matterport’s website or platform so they can access their project content.
Matterport is a third-party service and operates independently from Apotheosis Media.
When you create a Matterport account, access Matterport.com, follow a Matterport project link, or otherwise interact directly with Matterport’s services, your interaction with Matterport may be governed by Matterport’s own privacy policies, terms, security practices, data-retention practices, cookie policies, and other agreements.
Apotheosis Media does not control Matterport’s independent collection, processing, storage, retention, security, disclosure, or use of information.
Clients should review Matterport’s policies before creating an account or using its platform.
Third-Party Links:
Matterport Website:
https://matterport.com/
Matterport Privacy Policy:
https://matterport.com/privacy-policy
Matterport Legal & Terms:
https://matterport.com/legal
4. PROJECT IMAGES, PROPERTY INFORMATION, AND DIGITAL CONTENT
In performing our services, Apotheosis Media may photograph, scan, record, capture, process, upload, transfer, host, or otherwise handle visual and spatial information concerning a client’s property or project.
Depending on the services requested, this information may include:
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Interior photographs
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Exterior photographs
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3D scans and digital twins
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360-degree imagery
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Video
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Floor plans
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Property layouts
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Measurements
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Spatial information
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Property features
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Furnishings and objects visible within the property
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Other media necessary to complete the requested project
Client Responsibility Before Capture
Clients, property owners, property managers, and their authorized representatives are responsible for preparing the property before Apotheosis Media begins capturing images, video, scans, or other content.
Clients should remove, conceal, or secure anything they do not want photographed, recorded, scanned, or otherwise included in project content.
This may include:
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Personal documents
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Financial records
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Identification cards
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Mail
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Computer screens
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Passwords
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Security codes
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Alarm information
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Keys
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Photographs
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Medical information
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Medications
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Valuables
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Confidential business information
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License plates
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Personal identifying information
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Other private or sensitive material
By making a property available for our services, the client represents that the client has the authority or necessary permission to authorize Apotheosis Media to perform the requested services at that property.
5. PAYMENT PROCESSING
Apotheosis Media may issue invoices and accept credit card, debit card, ACH, or other supported forms of payment through third-party payment processors, including PayPal and Square.
When you make a payment using one of these providers, payment information is submitted to and processed through the applicable third-party payment service.
Apotheosis Media does not intend to directly collect or store complete credit or debit card numbers, CVV/security codes, or complete banking credentials on our own website or systems when a transaction is processed through PayPal or Square.
We may receive or retain limited information concerning a transaction as reasonably necessary for legitimate business purposes, such as:
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Client or payer name
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Billing or contact information
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Invoice number
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Transaction identifier
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Payment amount
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Payment status
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Payment date
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Payment method
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Limited payment-method information made available by the processor
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Refund information
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Chargeback or payment-dispute information
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Other transaction records necessary for accounting, tax, fraud prevention, or legal purposes
PayPal and Square are independent third-party payment processors and maintain their own privacy, data-processing, security, and retention practices.
Clients should review the applicable provider’s policies before submitting payment information.
PayPal
PayPal Website:
https://www.paypal.com/
PayPal Privacy Statement:
https://www.paypal.com/us/legalhub/paypal/privacy-full
Square
Square Website:
https://squareup.com/
Square Privacy Notice:
https://squareup.com/us/en/legal/general/privacy
6. WHEN WE MAY SHARE INFORMATION
Apotheosis Media does not disclose personal information indiscriminately.
We may disclose information when reasonably necessary to:
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Provide or complete services requested by you
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Process and deliver project content
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Provide access to virtual tours or other digital deliverables
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Process payments
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Operate our website
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Secure our website, systems, or business
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Work with service providers supporting our operations
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Maintain accounting, tax, and business records
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Obtain legal, accounting, insurance, technical, or other professional assistance
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Detect, investigate, or prevent fraud
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Address suspected misuse or unauthorized activity
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Protect our intellectual property
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Resolve payment disputes
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Enforce our contracts and agreements
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Collect amounts legitimately owed
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Establish, exercise, or defend legal claims
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Comply with applicable laws or valid legal processes
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Respond to subpoenas, court orders, warrants, or lawful governmental requests
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Protect the rights, property, security, or safety of Apotheosis Media, our clients, service providers, or others
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Complete a merger, acquisition, financing, restructuring, sale, or transfer involving all or part of our business
Third-party providers may process information in accordance with their own applicable agreements, privacy policies, security practices, and legal obligations.
7. WE DO NOT SELL CLIENT CONTACT INFORMATION
Apotheosis Media does not sell or rent client contact information to unrelated third parties for their independent direct-marketing purposes.
This includes client:
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Names
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Telephone numbers
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Email addresses
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Property addresses
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Contact-form submissions
We use this information primarily to communicate with clients and prospective clients, provide requested services, manage projects, process transactions, and operate our business.
If our practices materially change, this Privacy Policy may be updated as required by applicable law.
8. DATA SECURITY
Apotheosis Media takes reasonable administrative, technical, and organizational precautions designed to protect personal information and project information against unauthorized access, loss, misuse, alteration, destruction, or disclosure.
Depending on the systems and services involved, safeguards may include:
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Password-protected accounts
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Access restrictions
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Reputable third-party hosting and technology providers
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Third-party payment processors
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Website security measures
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Software and security updates
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Limited access to client information
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Other commercially reasonable security practices
However, no website, internet transmission, email system, electronic storage system, cloud service, payment platform, or third-party service can be guaranteed to be completely secure.
Accordingly, while Apotheosis Media takes reasonable precautions to protect information, we cannot guarantee absolute security or that unauthorized third parties will never defeat security measures.
Clients are responsible for protecting their own:
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Account credentials
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Passwords
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Email accounts
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Computers and mobile devices
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Matterport accounts
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Project links
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Download links
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Shared files
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Other account or project-access information
If you believe information or project content associated with Apotheosis Media has been compromised, please contact us promptly.
9. DATA RETENTION
Apotheosis Media retains personal information and business records for as long as reasonably necessary to fulfill the purposes for which the information was collected and for legitimate business purposes.
These purposes may include:
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Completing client projects
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Providing customer service
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Maintaining transaction records
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Maintaining accounting and tax records
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Resolving disputes
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Preventing fraud
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Enforcing contracts
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Protecting legal rights
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Meeting insurance requirements
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Meeting contractual obligations
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Complying with applicable laws and regulations
Different categories of information may be retained for different periods.
Information independently maintained by Matterport, PayPal, Square, website providers, or other third-party services is subject to those providers’ respective data-retention policies and legal obligations.
10. COOKIES, WEBSITE TECHNOLOGIES, AND SERVER INFORMATION
Our website and third-party technologies used to operate, host, protect, or maintain it may use cookies, server logs, security tools, and similar technologies.
Depending on our website configuration and third-party providers, these technologies may process technical information such as:
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IP address
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Browser type
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Device type
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Operating system
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Referring website
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Pages visited
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Date and time information
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Website interactions
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General technical or security information
This information may be used for website functionality, performance, security, fraud prevention, troubleshooting, or other legitimate operational purposes.
Third-party features embedded in or linked from our website may use their own technologies in accordance with their respective privacy policies.
Where required by applicable law, appropriate notices or choices regarding non-essential cookies or tracking technologies will be provided.
11. THIRD-PARTY WEBSITES AND SERVICES
Our website, invoices, emails, virtual tours, project communications, and other materials may contain links to third-party websites, platforms, and services.
These may include, among others:
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Matterport
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PayPal
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Square
A link to a third-party website or service does not mean Apotheosis Media owns, operates, or controls that third party.
Once you leave the Apotheosis Media website or interact directly with a third-party platform, information you provide to that service is subject to the third party’s applicable privacy policies, terms, security practices, and data-handling procedures.
Apotheosis Media is not responsible for the independent privacy, security, availability, content, or data-handling practices of third-party websites and services, except to the extent responsibility cannot legally be excluded or limited.
We strongly encourage clients to review the privacy policies and terms of third-party services before providing information to them.
12. YOUR PRIVACY RIGHTS AND REQUESTS
Depending on your place of residence and applicable law, you may have certain rights concerning your personal information.
These rights may include the ability to request:
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Confirmation regarding whether we maintain certain personal information about you
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Access to certain personal information
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Correction of inaccurate personal information
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Deletion of certain personal information
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Information concerning certain disclosures or processing activities
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Other privacy rights available under applicable law
Not every privacy right applies in every jurisdiction, situation, or business context.
Apotheosis Media may retain certain information even after receiving a deletion request when retention is permitted or required for legitimate business, contractual, accounting, tax, fraud-prevention, insurance, dispute-resolution, security, or legal purposes.
We may also take reasonable steps to verify the identity and authority of a person making a privacy request before disclosing, correcting, or deleting information.
Submit a Privacy Request
Email: contact@apotheosismedia.net
Phone: +1 (980) 939-2141
Please include sufficient information for us to identify and respond to your request.
13. ADULT-ONLY SERVICES
Apotheosis Media provides its services exclusively to adults 18 years of age or older, businesses, organizations, and authorized adult representatives.
By submitting a contact form, requesting a quote, entering into a service agreement, making a payment, or purchasing services from Apotheosis Media, you represent that you are at least 18 years of age and have the legal authority necessary to enter into the applicable transaction or agreement.
14. EMAIL, PHONE, AND CLIENT COMMUNICATIONS
When you provide your email address or telephone number in connection with an inquiry, quote, appointment, project, transaction, or existing business relationship, Apotheosis Media may use that information to communicate with you concerning your request and our services.
These communications may include:
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Responses to inquiries
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Quotes and proposals
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Appointment confirmations
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Scheduling information
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Project updates
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Invoices
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Payment confirmations
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Service-related notices
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Project completion notices
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Matterport or other project-access links
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Customer-support communications
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Reasonable follow-up regarding an inquiry or project
Where applicable law requires separate consent for a particular type of communication, we will seek such consent as appropriate.
15. LEGAL DISCLOSURES AND PROTECTION OF RIGHTS
Apotheosis Media may preserve, use, or disclose information when reasonably necessary to:
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Comply with applicable law
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Respond to valid legal processes
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Respond to lawful governmental requests
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Investigate suspected fraud
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Investigate unlawful or unauthorized conduct
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Protect our systems and business
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Enforce agreements
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Collect amounts legitimately owed
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Establish or defend legal claims
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Protect our intellectual property
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Protect the rights, property, safety, or security of Apotheosis Media, our clients, service providers, or others
Nothing contained in this Privacy Policy is intended to waive, restrict, or eliminate any rights, responsibilities, remedies, or protections that cannot legally be waived or limited.
16. BUSINESS TRANSFERS
If Apotheosis Media is involved in a merger, acquisition, financing, restructuring, reorganization, sale of assets, or transfer of all or part of its business, information associated with the business may be disclosed or transferred as part of that transaction, subject to applicable law.
Any successor organization may receive applicable business records and information as part of such a transaction.
17. CHANGES TO THIS PRIVACY POLICY
Apotheosis Media may update this Privacy Policy periodically to reflect changes to:
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Our services
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Our website
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Our technology
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Our business practices
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Third-party providers
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Payment processors
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Security practices
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Applicable laws or regulations
When changes are made, the revised Privacy Policy will be posted on our website with an updated Last Updated date.
Material changes will be communicated in any additional manner required by applicable law.
Continued use of our website or services following an update is subject to the then-current Privacy Policy, to the extent permitted by applicable law.
18. CONTACT APOTHEOSIS MEDIA
If you have questions, concerns, or privacy requests regarding this Privacy Policy or Apotheosis Media’s handling of personal information, please contact us:
Apotheosis Media
Phone:
+1 (980) 939-2141
Email:
contact@apotheosismedia.net
For questions involving information maintained independently by a third-party service, you may also need to contact the applicable third-party provider directly.
THIRD-PARTY SERVICES & PRIVACY LINKS
Apotheosis Media may use the following independent third-party services in connection with our business and client projects.
Matterport
Used for applicable 3D virtual tours, digital twins, property imagery, videos, floor plans, and related digital project content.
Matterport Website:
https://matterport.com/
Matterport Privacy Policy:
https://matterport.com/privacy-policy
Matterport Legal & Terms:
https://matterport.com/legal
PayPal
Used as an available third-party invoice and payment-processing provider.
PayPal Website:
https://www.paypal.com/
PayPal Privacy Statement:
https://www.paypal.com/us/legalhub/paypal/privacy-full
Square
Used as an available third-party invoice and payment-processing provider.
Square Website:
https://squareup.com/
Square Privacy Notice:
https://squareup.com/us/en/legal/general/privacy
© 2026 Apotheosis Media. All Rights Reserved.
